00:44.6
Pero one month na po nakalipas, hindi na po nila kami kinocommunicate.
00:48.8
Wala na po silang mga messages sa amin, wala na po email.
00:54.0
Paano nyo po nakilala itong resort?
00:57.5
Unang-una po sa Google, sa Facebook, at marami rin pong nagre-recommend ng mga vloggers sa resort nila.
01:06.0
Kasi malaking resort po talaga ito, maganda po yung location.
01:08.6
Meron naman silang parang official account, doon kayo kumontak.
01:13.4
Hindi naman sa iyong parang bagong account lang, nagtayo lang, nagpakilalang may resort, tapos wala nang pakialam sa inyo.
01:21.0
So meron naman talagang official account, doon kayo kumontak.
01:23.1
Kayo po ba yung magkakasama or individual, separate na mga booking yung ginawa ninyo?
01:29.9
Usually, pag panglaw-buhol yan, bakasyonan yan.
01:32.8
At kayong lahat, nakapagbayad na?
01:38.7
Total of 300,000.
01:39.7
Oo, malaki-laki yung sa'yo.
01:40.8
Yes po, kasi po, I'm from Bihahe Travel and Tourism.
01:43.9
Kumunta po kami doon personally noong February, then after ng meeting po, the next day po,
01:48.4
nag-transfer po kami sa banko nila ng 300,000.
01:52.2
Then po, April 16.
01:53.1
April 16 po, napasara po sila.
01:54.4
Sabi nila, April 19 daw po, marirefund.
01:57.3
Ang na-refund lang po sa amin personally is 50,000.
02:00.4
And then, nag-transfer daw po sila ng total of 112,000 wire transfer.
02:04.4
Wala po nangyari.
02:05.9
Sino po yung nakakausap nyo on behalf ng resort?
02:09.1
Sa office po mismo nila, Atty.
02:11.0
Sa amin po ay no, sa noong una na napasara, after a few days noong napasara siya,
02:17.1
meron po nag-reply doon sa Facebook page.
02:19.3
So kami kasi, Atty., April 16 nang gabi sila pinasara.
02:23.1
17 kami doon. I was traveling with three kids.
02:26.1
So, nung nalaman ko noong gabi pa lang na April 16 pinasara,
02:29.9
so I tried to communicate to them.
02:31.2
Sabi ko, anong plan?
02:32.5
I'm traveling with three kids and a senior.
02:34.4
Pagdating namin doon, ang sabi nila,
02:36.9
Okay ma'am, willing po ba kayo? I-transfer namin kayo to other property.
02:41.6
Sabi ko, sige, good. Kasi andito na kami.
02:44.2
Ang problema, hindi na sila nag-communicate doon sa Facebook page.
02:47.8
And then, we're trying to call yung contact numbers.
02:50.8
And they even have offices there.
02:52.1
Pero eh, pinuntahan namin yung offices, walang sumasagot.
02:55.3
Magandang hapon, Atty. Abram Espejo.
02:58.0
Okay, alam mo, mabuti na nabanggit niyo po yan.
03:02.7
I want to inform him that we have filed multiple criminal cases against him,
03:08.8
an administrative case, and yung civil case sa mga kasama niya.
03:13.8
Namensyon niyo may mga criminal cases and administrative cases?
03:16.8
Yes, yes, we have filed.
03:19.5
Doon sa public official,
03:22.1
who was involved here,
03:23.9
and yung mga kasama niyang private na parties dito.
03:27.6
Although the mayor is here,
03:29.0
but I will not name him directly until he gets the subpoena.
03:32.6
We want him to get some due process here.
03:34.4
But ang sasabi ko lang is iligal ang ginawa niya.
03:37.5
Kasi yung ginawa niya ang closure po dito,
03:39.6
while the permit is under renewal.
03:42.3
Hindi naman ito isang negosyo na nag-operate na walang permit.
03:45.9
No, may permit to under renewal.
03:48.6
Eh ngayon, hindi lang naman kami ang may ganyang sitwasyon.
03:51.2
Yung mga kapitbahay,
03:52.1
namin yung mga resort,
03:52.8
under renewal din eh.
03:54.0
Kaya sa totoo lang,
03:55.2
magugulpe yan sa mga kaso.
03:57.2
I will assure you,
03:58.8
that this fellow will get his day in court.
04:01.7
but I should tell you the predicament na nangyari sa amin.
04:04.3
Yung mga staff namin dyan,
04:06.2
ikinulong sa isang kwarto.
04:08.7
That is serious illegal detention.
04:11.8
yung ibang mga mga mga nakamaskara,
04:15.8
Sinabayan nila yung government official na yan.
04:19.1
Ninakawan pa po nila kami.
04:21.1
Ilang milyon nang tinakot.
04:24.3
Base dyan sa sinasabi nyo,
04:25.5
na parang naging collateral damage
04:27.1
itong mga complainants natin ngayon,
04:29.6
na kaya sila na-cancel yung kanilang booking
04:32.1
is dahil nga dito sa problema nyo dyan with the LGU.
04:35.5
Nagsimula na po kami ng partial refund.
04:37.7
Eh wala pong assets ngayon ng kumpanya.
04:40.1
Wala pong kapera-pera eh.
04:41.5
So, dito sa mga complainants po natin,
04:43.7
maghintay-hintay lang po kayo.
04:45.1
Anyway, nagsimula na po kami mag-partial payment.
04:47.8
Kung gusto po ninyo mag-pull payment,
04:49.6
if we cannot pay,
04:50.7
then we can go into insolvency.
04:53.4
hindi naman po kami tumatakbo sa aming obligasyon
04:55.5
at babalikan at babalikan namin sila
04:57.3
at babayaran namin sila.
04:58.8
As for the public officials who were responsible for this.
05:02.8
Mayor Edgardo Arkay ng Panglao Bohol,
05:05.5
magandang hapon po.
05:06.4
Magandang hapon po.
05:08.1
Mayor, narinig nyo naman siguro
05:10.1
yung sinabi ni Attorney Abraham Espejo,
05:13.1
pero bago ko ay bigyan ng pagkakataon naman,
05:15.4
nasagutin yung sinabi niya.
05:16.9
Malaman lang din namin, Mayor,
05:18.3
bakit po ba napasara yung resort?
05:20.0
Pinasama ko po yun.
05:22.8
Wala silang business permit.
05:24.6
Para sa due process,
05:25.9
ang sinusunod ko,
05:26.9
pinasama ko sila ng tatlong sulat.
05:29.1
Kaso hindi tinanggap yung unang sulat,
05:31.1
pangalawang sulat,
05:32.2
hindi niya tinanggap rin.
05:34.4
hindi rin tinanggap yung tatlong sulat.
05:36.9
nagbitaw pa rin ng salita na
05:38.4
huwag mong pasukin yung taga-LGO.
05:41.5
Eh kung tinanggap niya yun,
05:43.0
binigyan ko pa siya ng ano,
05:45.6
pag-usapan namin,
05:46.7
parang win-win solusyon.
05:49.3
hindi naman na tinanggap.
05:50.1
Tapos nagbitaw pa rin ng salita
05:51.4
na hindi pa pasukin yung taga-LGO.
05:53.5
Pinasinak ko na talaga.
05:55.4
so they applied for a business permit
05:57.4
pero it was denied.
05:59.7
Hindi naman sila nag-apply sila
06:01.6
pero wala mang resource permit.
06:03.8
Hinahanapan namin ang resource permit.
06:05.6
Hindi naman sila secure ng resource permit.
06:08.4
So may kakulangan,
06:10.3
dun sa kanilang requirements.
06:12.1
Even pending that,
06:13.3
eh nakapagtanggap na nga
06:14.5
ta sila ng booking,
06:15.5
eh yun na nga yung problema ngayon
06:16.8
ng mga complainants
06:18.3
na nandito ngayon sa aming tanggapan.
06:20.1
Kung anuman po yung kinaso sa inyo,
06:22.3
ano yung issue dyan,
06:23.6
sa amin lang naman dito,
06:28.3
ng kanilang resort
06:30.0
na gusto nang mabawi.
06:32.2
At least yun na lang, no?
06:33.0
Hindi naman nila napakinabangan.
06:35.9
It's only fair na maibalik
06:37.3
yung kanilang ibinayad.
06:39.5
Atty. Abraham Espejo,
06:41.8
kailan po kaya maasahan
06:43.5
ng mga nag-book sa inyo?
06:44.7
Give me naman some leeway here
06:47.6
to make an explanation
06:49.0
itong pinagsasabi
06:50.6
nitong isang taong ito, eh
06:54.0
out of context, eh.
06:54.5
isang tabi muna natin
06:55.5
yung issue nyo doon sa mayor.
06:57.8
gusto lang naman nila mabawi,
06:58.9
yun lang naman yung gusto nila, eh.
07:00.2
We are a big team,
07:05.5
to pay back all creditors.
07:08.3
And we are paying them.
07:10.2
all these creditors,
07:11.2
worst comes to worst,
07:12.1
we will go into insolvency.
07:13.6
if we go into insolvency,
07:15.8
Parcel payment din
07:16.7
based on the available assets.
07:19.0
labas naman po kami
07:19.6
sa issue nyo, eh.
07:20.9
Ang gusto lang namin,
07:22.0
ibalik nyo yung binayad namin.
07:23.5
Dineposit namin sa bangko nyo.
07:25.1
Ibabalik po namin yan, ma'am.
07:25.2
So, nasa bangko nyo yun,
07:26.3
ibalik nyo sa amin ngayon.
07:28.5
Ibabalik po namin yan.
07:30.2
Ibabalik po namin yan.
07:31.0
Hindi po kami tumatalik
07:31.9
Bikyan nyo kami ng date
07:33.6
7 to 15 lang po, eh.
07:37.2
Matagal-tagal na din po.
07:39.7
kung ano man po yung issue nyo,
07:42.0
labas na kami doon.
07:43.3
Yung hinihiling lang po namin
07:44.6
is ma-refund kami,
07:45.7
ibalik nyo yung pera,
07:47.2
tapos yung usapan natin.
07:48.7
Tsaka sana, Atty.,
07:49.6
may nakikipag-communicate sa amin po.
07:51.7
Kung kinapin nyo yung
07:52.7
ano yung messenger,
07:53.6
wala na rin po kasing
07:54.7
tumatawag sa amin.
07:56.0
Wala na po nagko-communicate.
07:57.1
Nagpunta kami ng office nyo.
07:58.4
Wala din kami makausap
07:59.5
na matino doon sa office nyo.
08:01.6
I will talk to management
08:04.4
I will inform you.
08:07.7
So, wala po tayong
08:08.4
may bibigay na timeline ngayon?
08:13.6
may intindihan namin
08:15.7
meron po nakikipag-communicate
08:17.7
Yun lang po yun, di ba?
08:18.9
before kasi may email
08:23.7
like, three to five,
08:25.1
seven business days.
08:27.9
So, any communications,
08:29.8
wala na talaga eh.
08:30.7
So, may intindihan po namin
08:32.0
if there is something going on,
08:37.1
proper expectation po namin.
08:39.3
makukuha yung pera
08:40.2
yung ibinigay na amin?
08:42.4
Hindi po ako ang management, ma'am.
08:43.9
Abogado lang po ako.
08:45.5
to file those cases.
08:47.5
I understand, sir.
08:48.5
Pero, attorney, di ba,
08:50.4
Alon Acute, di ba,
08:51.9
kayo din po dapat yung
08:53.2
humaharap sa amin
08:56.7
their spokesperson.
08:58.3
Magkano po ba in total?
09:03.2
Tentative, attorney.
09:04.9
Ang sinasabi ng attorney,
09:06.2
meron na rin naging
09:07.7
So, magkano na lang po
09:08.5
yung hindi na kukolek?
09:14.5
parang na-refund.
09:15.5
Dalawa lang po yung
09:16.6
na full amount nila
09:17.8
sa pagkakaalam po namin.
09:19.9
mga 2 million more or less
09:25.9
dalawang tao lang
09:26.8
yung naka-refund.
09:27.7
Hindi lang pala kayo yung
09:31.4
Province, nasa ibang bansa.
09:32.5
So, representatives lang kayo
09:34.3
ng 100 plus na nag-book.
09:38.3
Unfortunately, attorney,
09:41.5
nag-accept pa po sila
09:43.7
And, nagsasabi po sila,
09:45.1
nag-send out po sila
09:45.8
ng 100,000 plus sa amin.
09:47.9
yung clients po namin
09:48.9
from travel agency
09:49.9
Philippine Counselor League po,
09:51.7
muntik po kami makasuhan
09:53.8
Attorney, so you cannot
09:54.9
give us a timeline
09:55.8
kung kailan may babalik po
09:59.5
Look, if you are,
10:00.9
if the complainants
10:07.4
Eh, alam nyo ko kasi
10:08.6
there's such a thing as
10:09.5
lack of representation eh.
10:14.5
maibibigay yung mga pera po
10:16.2
ng mga complainants, Sir?
10:17.6
Yun lang po yung gusto
10:19.0
Masasabot, ma'am.
10:19.7
I will talk to management.
10:21.4
I will talk to management po.
10:23.8
you have my number,
10:25.5
and I can give you an update.
10:27.2
Well, narinig nyo naman kanina, no?
10:29.0
They recognize na
10:30.3
talagang karapat dapat
10:31.4
na may balik sa inyo, no?
10:32.8
As to the date kung kailan,
10:34.1
yun pa yung hindi malinaw.
10:36.5
na hindi pa nasabihan
10:38.8
yung kanilang legal counsel
10:40.6
kung kailan talaga nila
10:42.2
yung inyong pera.
10:43.7
Baka nakikinig po
10:46.5
Sige, kausapin ninyo.
10:47.4
Okay, sa management,
10:49.2
ako po kasi tapos na yung travel.
10:56.1
kung meron pong ongoing
10:57.3
na case or anything,
10:59.7
labas po kami doon.
11:00.8
Proper communication lang po.
11:02.1
Set up nyo lang po
11:02.8
yung proper expectation namin
11:04.2
para hindi kami mag-expect na,
11:06.3
okay, in one week
11:07.1
makukuha namin yung pera namin
11:10.3
Kung may mag-email kami
11:11.2
or tumawag man kami,
11:13.0
sana may sumagot.
11:13.7
As a representative.
11:15.3
We will keep on monitoring that
11:16.5
kasi they have to provide you a date.
11:18.1
Sa inyo po mag-a-
11:20.4
Kami lang po ang mag-follow up
11:23.2
Opo naman ang naantay namin.
11:24.9
Mabigyan po kami ng date
11:27.0
ibabalik yung pera
11:27.9
na binayad namin.
