00:39.5
And it's so cheap.
00:41.5
Si Natche naman, personal friend nila.
00:45.1
Okay. So kayo din, mama, isang franchisee.
00:48.2
Ano po ang naging introduction?
00:51.2
Ano po ba ang pagkakasabi sa inyo about this whey protein product that you're going to sell?
00:55.5
Well, as advertised,
00:57.9
and nasa packaging nila, it's 23 grams of protein,
01:02.7
and the sugar is very low.
01:05.8
So, March 26, an individual posted on Facebook,
01:11.1
nagpa-test siya sa DOST,
01:12.8
but hindi lang A1 ang pinatest niya.
01:15.1
Other locally manufactured protein din,
01:18.1
one na international, which is ON.
01:21.9
So pinatest niya, he posted it on Facebook,
01:25.6
sumabog talaga yun.
01:26.5
It's just like, oh.
01:27.9
Wildfire sa industry.
01:29.8
Yung store ko, we opened February 24.
01:34.3
Yeah, it's just one month.
01:35.9
After that post, wala na.
01:38.2
Nag-decline ng sale hanggang sa wala na bumibili.
01:41.1
Dahil doon sa taas, tama ba taas ng sugar?
01:44.6
Ang baba ng protein content, like A1, it's just for, according to that first test.
01:50.6
We also conducted our own test, kaming franchisees.
01:54.2
Actually, wala pa dun yung sugar.
01:55.4
Dun sa March na post.
01:57.4
Wala pa dun yung sugar.
01:57.7
Protein lang yung pinatest nung nag-post.
02:01.5
Test kami, nagpatest kami ng private, protein, sugar.
02:05.4
Sa protein po, around 4.
02:07.7
Compared to how much po yung sinabi niya na?
02:11.3
Yung sa sugar, ma'am?
02:12.4
Sa sugar, sa isolate, 70 grams.
02:15.5
Ang isolate kasi, that's the purest way that you can get in a market.
02:20.1
Na wala ng sugar dapat.
02:24.0
But yung 100 grams na pinatest namin,
02:27.1
it's 70 point something grams of sugar.
02:31.8
Napaka-taas talaga.
02:32.7
And anyone who takes that, you know, those who works out, mga bodybuilders,
02:36.9
they take that protein once or twice a day, every day.
02:43.1
When you signed a franchise agreement sa kanila,
02:46.1
magkano po ang inyong kinontrata or magkano po ang inyong ibinayad na franchise fee?
02:50.6
P250,000 for the franchise fee.
02:53.6
Initial stocks is P300,000.
02:56.0
And the construction.
02:57.1
Construction of store.
02:58.0
And may model sila.
02:59.7
You have to go buy.
03:01.4
Dun kung ano yung ano.
03:03.5
Sa store ko, sa store namin nung anak ko, we spend over a million.
03:10.8
Sabi sa kanila na kanilang legal team is not to talk to us daw.
03:15.1
Ayun po ang advice sa kanila.
03:16.6
Kasi we've been reaching out sa A1 Protein Food Products
03:19.9
and kay Sir Justin Kent po since earlier.
03:23.3
Pero hindi po nila tayo sinasagot.
03:25.6
So have you checked with the FDA?
03:26.8
Kung ito po bang product nila itself is registered?
03:29.8
There is only one product that is registered right now.
03:32.3
Flavor nila which is Caramel Macchiato.
03:34.6
But the rest of the products is not registered.
03:37.6
Wala silang record.
03:39.5
So meaning, kayo po ay nagdi-distribute or kayo ay binigyan ng products,
03:43.3
binentahan kayo and binigay sa iba-ibang mga bodybuilders
03:47.1
na hindi po natitest kung ano pong epekto nitong product na ito sa kanila?
03:51.9
That's why, Atty., we had a meeting with them last May 3.
03:56.8
Ayaw na, what if, ayaw na namin, can we refund the franchise fee?
04:04.0
They told us, no.
04:06.2
But pwede namin ibenta.
04:08.1
Who in the world, like, sino ngayon ang bibili?
04:11.7
Sinong matino ang pagig-isip na bibili?
04:15.3
Wala silang ina-anong tulong for us.
04:18.3
You know, every month, we have bills.
04:20.9
Yung rent namin, may tao ako.
04:24.3
Electric bills, internet.
04:26.8
So, wala silang any offer ng compensation?
04:30.9
They don't even recall.
04:32.6
Ngayon, ang ano nila is, kasi nagtatayo na siya ng planta ngayon.
04:37.3
So, are they still operating?
04:39.6
At ayaw nilang pa-stop yung selling ng product.
04:43.0
Pinapapromo pa, actually.
04:44.5
Gusto nila, mag-sale kami.
04:46.8
Atty., we asked them if they have a franchise permit.
04:49.8
Hindi daw nila kailangan.
04:51.5
Ano pong registration nila?
04:54.0
They are not registered with SEC.
04:56.0
Magandang hapon po.
04:56.8
Atty. ni Sevilla.
04:58.0
Magandang hapon po.
04:59.1
Ma'am, ito pong A1 protein food products, may violation po ba sila under FDA rules?
05:03.8
Upon verification, upon checking naman po sa records namin,
05:07.0
nakita naman po namin na with approved license to operate po itong nag-manufacture po ng A1 whey protein products po.
05:16.4
However, in 2022 po, in year 2022, nakapag-issue po kami ng advisory warning the public against the selling,
05:26.8
or distribution of such products on two flavors na kanilang binibenta.
05:32.0
So, that was 2022 on their two flavors.
05:36.7
Pero, after a year po, nakapag-apply sila dun sa isang flavor, nakapag-register po with approved certificate of product registration from the FDA po.
05:46.5
So, ang concern niyo po with the contents po, with the ingredients.
05:50.9
So, with the ingredients naman po, upon application po kasi sa amin ng mga applicants for food products,
05:56.8
dapat po, sinisiguro namin na dapat compliance po sila sa mga standards po na sinusunod ng FDA.
06:05.1
For example po, for whey protein products po, as long as wala naman po tayong claim na it is sugar-free or no sugar,
06:13.9
ang sugar content po, which is considered as an additive, ang limitation po niyan, 0.5 mg for 100 g.
06:23.0
Gano po kalaki itong product na inyong binibenta?
06:25.5
Yung isang flavor nila, attorney, which is caramel macchiato, per 100 g, yung protein content is 7.13, yung sugar niya is 17.47.
06:38.3
Ito yung whey protein isolate nila, ito yung antas ng sugar, 70.32 g per 100 g.
06:46.8
Ano po ang maaaring violation dito ng A1 protein food products, ma'am, kung mapatunayan po na talagang ganito kadami yung sugar po or sugar content ng kanilang mga produkto?
06:55.5
For the standards po, ang sugar content is considered as an additive po.
07:00.8
Hanggat wala pong claim na ang produkto ay no sugar or sugar-free, wala pong limitation ang sugar natin.
07:07.9
You mean to say, ma'am, kung kahit 100 is to 200 g of sugar, okay lang po yun?
07:13.3
Opo, yun po kasi ang sinusunod ng Food and Drug Administration regarding food products po.
07:17.8
If this is the case, ma'am, hindi ba parang we are promoting that any product can put as much...
07:25.5
sugar or as much salt into their products without the people knowing?
07:30.5
Kasi the main issue here is, Atty. Sevilla, they lied in their advertisements.
07:37.0
Sa kanilang nutritional information guide sa likod ng product, stevia po ang nakalagay na sugar nila.
07:43.0
And then, kaunti lang po yung sugar na nakalagay, tapos malalaman po natin na more than 70 g of sugar pala yung ginagamit nila dun sa produkto nila.
07:52.8
You mean to say that's okay, Atty. Sevilla?
07:55.5
Kasi po, the code of standards, wala po talagang limitation on sugar content as long as nakapag-comply po siya with that standard.
08:02.9
I'm requesting your office, Atty. Sevilla, baka po maaari na ang ating Food and Drug Administration can conduct an investigation po dito sa mga claims ng ating complainants na sila ma'am Rowena Walters
08:16.2
because she herself is a bodybuilder and she herself knows kung ano po yung possible adverse effects ng ganito kadaming sugar.
08:25.5
or ganito kadaming additives doon po sa produktong kanilang kinukonsume na once or twice a day.
08:32.5
Just hope you're very much willing and very much open naman po to accept the complaint or the information from the complainant nga po.
08:41.2
And then, we will help them po to investigate or inspect kung talagang very high content na po yung sugar and dangerous to the health of the public na po.
08:51.8
Atty. Sevilla, ito pong mga products na kiniklaim nila na hindi po redacted.
08:55.5
Ano po ang gagawin ng ating FDA dito, ma'am?
08:59.1
Opo, by the mere fact naman po that it is unregistered, it is already a violation of Republic Act 9711 or the Food and Drug Administration Act.
09:07.5
So, once the complainant forwards to us the complaint po, we will investigate further.
09:12.4
And kung ano yung violations po na hinaharap ng company or the manufacturer, sisiguraduhin naman namin po na we are committed to penalizing kung talagang in violation po siya ng aming batas.
09:23.7
What are the possible penalties?
09:25.5
This should be an urgent concern with our FDA po.
09:29.1
Ang penalty po for unregistered or without certificate of product registration is amounting from P50,000 na fine up to P500,000 fine.
09:39.9
And depending on other violations na makukomit po ng ating manufacturer or the seller or distributor, can be one year imprisonment until 10 years po.
09:49.4
Yung mga complainants po natin, pasasamahan namin dyan sa FDA to file an official complaint po sa inyong opisina, ma'am.
09:55.1
Maraming salamat po.
09:56.3
Okay po, maraming salamat po.
09:57.5
Thank you so much.
09:59.0
Ma'am Jasmine, magkano po ang inyong ininvest dito sa inyong A1 protein food products po?
10:05.6
So, dun pa lang po sa franchising fee, P250,000 na agad. And then the initial stocks, P200,000.
10:14.4
So, dun pa lang po, nasa kalahating million na plus yung construction po po ng business, lahat-lahat, out of P1 million.
10:22.2
Mga nasa P1 million po.
10:23.6
Kay Sir Mick, ganun din po ba?
10:25.1
Yes, we're representing isang branch batangas.
10:29.4
Ako lang po lang sa P1.4 million ang nagastos namin sa pag-franchise and pag-build ng shop.
10:36.5
Pwede po natin paimbestigahan itong inyong franchise agreement.
10:40.3
Although, nakita ko po kasi dito sa inyong contract, chinek ko po ito kanina,
10:44.3
there is a stipulation po dito that in case po meron pong ganitong pangyayari na may hindi po pagkakaunawaan
10:53.7
between the franchisor and the franchisee, the first step po is to conduct an arbitration under the Alternative Dispute Resolution Act po ng Pilipinas.
11:03.8
So, siguro, we can also coordinate with the other party, ask them kung they're willing to enter into an arbitration po para po malaman din natin kung ano po yung gusto nilang mangyari.
11:17.1
Kasi kung kayo po ay may complaint talaga, for example, fraudulently, talagang may misrepresent po nila.
11:22.0
And it's breach of contract, right?
11:23.7
If they misrepresented themselves that this product is this product, tapos hindi naman po pala talaga, that can amount to a misrepresentation po sa contract.
11:33.0
Pwede po natin ma-invalidate yung contract nyo if that's the case.
11:36.7
Magandang hapon po, Atty. Jerome Bomediano.
11:39.3
Yes po, ma'am. Good afternoon po.
11:40.6
Yes. We were wondering if there are any other complainants po na lumapit sa inyo regarding po dito sa whey product po na ito.
11:48.2
Dito po sa division po namin, ma'am, wala pa po kaming natanggap.
11:51.8
Pero i-check ko po sa ibang division po.
11:54.6
Baka po maaaring ipa-investigahan din natin itong A1 protein food products.
11:59.0
Kung iba po ang declaration nila dun sa nutritional content, misbranding po yun, ma'am.
12:05.3
So violation ng FDA law yun.
12:07.9
Tapos baka pwede rin natin siya makasuhan sa consumer.
12:11.2
Kung pwede po, ma'am, papoward po sa amin yung complaint nila at a-action na na po natin agad, ma'am.
12:17.3
Okay, ayun. Maraming maraming salamat po, Atty. Jerome Bomediano.
12:21.8
Thank you rin po.
12:23.0
So that they can also, yes po.
12:24.7
Actually, Tony, Mick can tell you, his uncle, nagpa-test, ano, like, he used one of the product at Leva,
12:32.0
and then nagpa-test siya yung glucose niya, it's, yeah, it's 10, and until 6 lang yung normal.
12:39.4
If you know other people po na may ganun din pong complaint, we can get in touch with them para po kasama niyo na rin po sila mag-complaint with the FDA and with their NBI.
12:50.4
Maraming maraming salamat po.
12:51.8
Maraming salamat po sa inyong oras.
12:54.2
And of course, maraming salamat, Ma'am Jasmine and Mick Antonio.