Hindi pinapasok ng isang STORE MANAGER ng H&M ang pamilyang may PWD!
00:28.8
the condition or malaki kasi ung
00:30.4
stroller according to the post mga
00:32.2
kamatis mga kaibigan now
00:35.2
ah kwento ko lang sa inyo kasi There are
00:38.0
some stores talaga ah halimbawa Iyung
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aber chrom bein fitch ah sila very
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strict sila doon sa kanilang clientele
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now Hindi ko alam kung ano ang clientele
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ng h&m pero makikita natin for today's
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video na hindi kaaya-aya ung ginawa nila
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So ano ba ung pwede nating gawin dito
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okay kasi nagtrabaho ako n sa isang ah
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ah s sa call center okay and ang isa
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naming ginagawa kapag may mga ganitong
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escalation process is
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in-sun namin yyung either Store owner
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yung Store manager tapos yyung Store
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manager Pag hindi kaya e- escalate niya
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sa ah sa branch ah sa Branch Manager or
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doon mismo sa mall na sa administration
01:28.9
ng mall okay but ah sa mga ganitong
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klase na may discrimination I Do Believe
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na kasi If I'm not mistaken may mag na
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karta kasi for ah for disabilities yung
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mga taong may disabilities or sa mga pwd
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so they could file a criminal complaint
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if they think na may discrimination na
01:51.2
nangyari dito but then again of course
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hindi ganun yung nangyari and ah
01:56.1
nag-post na lang po sila sir dito for
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the sake of awareness Okay so basahin
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natin h&m Philippines super disappointed
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sa vistamall Sta Rosa Laguna daw
02:08.0
pinalabas kami ng manager ng h&m store
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dahil daw sa stroller ng anak ko na
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blind and de naku bawal ba talaga sa
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loob ng store mamili ang pwd Ah yun nga
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So if this is Uh if they believe that
02:22.0
This is discriminatory they can always
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file a criminal complaint Okay bibili ko
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sana anak ko ng damit niya since ah
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pilit kami pinapalabas Di na kami
02:32.5
nakapamili galit na galit kami ng asawa
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ko imbes na mag-sorry yung manager sabi
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pa huwag daw kami mamili sa store nila
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aw kakalungkot lang may mga ganitong
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walang empathy Sa customer actually
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hindi lang basta empathy yan eh yyung
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Basic Rights na lang sana nung ah anak
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nila na may pwd eh sana rinerespeto nila
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as someone na ah pwd myself I I can
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relate sa Mga ganitong klaseng postings
03:02.0
sana mabasa at makarating sa pamunuan ng
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hmn Philippines ako Kung ako sa inyo sir
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I would file a criminal complaint dito
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Tama ba talaga na bawal ang pw sa store
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ah Actually si Congressman Ah Ah si Cong
03:18.5
Erwin Tulfo ah Isa siya sa mga Ah meron
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siyang ang advocacy ang main advocacy
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niya If I'm not mistaken is sa mga pwd
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ay Yes ah lalong-lalo na nung nasa DSWD
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siya kaso wala na siya doon but I'm just
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saying sa ah sa inyo na siguro kung kung
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gusto niyong pumunta doon sa route na
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iyon the best person na pwede niyong
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lapitan sa gobyerno is someone like sir
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Erwin ah kasi nga ah advocacy niya yung
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mga pwd Actually Isa siya sa mga
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proponent ngayon na nagsusulat ng batas
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para yung mga pwd gets ah gets a ah ah
03:59.4
ma ma ma ma- fit in sila sa mga
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trabahong pwede sa kanila so Ah yun So
04:06.2
kung kung gusto niyo doon pero kung
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gusto niyo naman ako ang suggest ko sa
04:10.5
inyo is to have this have a lawyer Look
04:13.0
at this and file a complaint a criminal
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complaint para dito sa h&m Philippines
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na iyan kasi mali naman yyun na mag-date
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sila because of the disability of a
04:23.0
person di ba Ayan oh kasi grabe yung I
04:25.7
mean if we're taking all of this as
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facts ha kasi parang very Straight
04:30.6
forward naman yung binibili ' ba Ah yung
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sinabi na huwag kang pumasok dito kasi
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nga naka-star daw tama ba talaga na
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bawal na pwd sa store niyo imbes
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mag-explain ng maayos Aba huwag na daw
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di na kami kami namimili ng tama ba yan
04:46.0
Tapos nag-continue pa si sir dito na ah
04:49.9
it was disappointing kasi tuwing Sunday
04:52.0
lang kami nakakalabas ang bunso namin at
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madalas kaming sa vista mall kasi
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madalas malawak at di masikip even may
05:00.2
dala kaming stroller TS ito manager na
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ito papalabasin kami at super sarcastic
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aw pa ng mga sagot sa asawa ko Kaya
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nagalit kami ayun
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So lumapit sila sa dti Department of
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trade Sa tingin ko kasi hindi Ayan o ito
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dito sila pinapapunta o sa national
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council on disability Affairs pero I
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guess kung I guess you can go to your
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Barangay to report this Uh I'm not sure
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but ah kung ako sa kanila I would just
05:32.4
lawyer up kasi nga ah kasi kung kung
05:36.2
kasi naman ah sinasabi naman sa
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constitution natin ah miski hindi ka
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kabilang side now speaking of kabilang
06:02.0
side h&m Actually
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ah sumagot sila dito ito h&m h&m we
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deeply value all our customers and are
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committed to creating an inclusive
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we and welcoming shopping environment
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for everyone parang hindi naman ganon
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yung nangyari kasi pinalabas niyo yyung
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pw din na tao we aware we are aware of
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the incident in our Store and we we a
06:29.0
miss and understanding ord involving a
06:31.2
customer and their child our team
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approached the customer regarding a
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large stroller without realizing that it
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was being used by a child with
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disability Okay so ah Siguro hindi ang
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sinasabi nila dito hindi nila alam na
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may yyung ah bata na iyon a may
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disability pero that's beside the point
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eh kasi pwede mo namang i- yun Makikita
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mo may tao doon o let's say may
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disability siya pwede mo pa rin naman
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What's wrong with that ba Gan talaga
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it's it's the same as someone bounded to
07:06.2
a wheelchair ba So why is it na mali
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yung sa stroller na ion kasi nga medyo
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extreme kasi y dahil ngaung yung tao
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naon or yung si yung bata na yon or
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yung yung kanilang anak na si bunso ay
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may disability we regret any distress
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that this may have caused you and we are
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reviewing the situation to ensure we
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Learn from it okay para namang ano para
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namang napaka blanket nung statement di
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ba our dapat dapat kung ako sa kanila
07:38.5
sabihin nila na rpr remand nila yung mga
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ah yung mga yung kanilang team kasi nga
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of course Bakit hindi nila pinapasok in
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the first place our team members ito na
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being reminded of our accessibility
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policies to ensure that such incident do
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not happen again Pero saan nagkaroon ng
07:57.5
precedence na parang bawal pum yung mga
08:00.7
people with disability This Is Where I
08:03.1
really would like to know kung
08:06.5
paano ah kung paano nangyari Ong
08:10.2
ganitong sitwasyon e kasi ah in fairness
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naman hindi pa kasi natin naririnig yung
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side nung ah nung mismong ah manager na
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nagtaboy sa kanila pero ang ano kasi
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rito ang sinabi kasi dito ah sarcastic
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daw yung ah yung manager Ayan sinabi
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nila dito so of course Masakit yun for
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someone na may anak na disability di ba
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kasi yung yung isang incident ng
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pagpunta sa store para mamili
08:39.9
napakabilis lang non Siguro wala pang 30
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minutes yun or maximum 1 hour na para
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pumili ka ng damit para doon sa anak mo
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hindi mo pa mapagbigyan di ba So parang
08:50.6
mali talaga we are improve we are
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committed to improving our practices to
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serve all our customers okay for
09:00.0
Hay naku so fire the Manager without
09:03.4
explanation Actually Agree ako diyan
09:05.7
excuse a misunderstanding I don't think
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so I don't think it's a misunderstanding
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I think What happened
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was siguro It's ' ba Bin R up ko kanina
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yyung aber chrom be in fit I'm not
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saying na may ganitong policy yyung h&m
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pero if I was to follow the logic of ah
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of aber chrom being fit Meron lang
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silang client na na sine-serve and
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ah I don't know Ano ba yung mga damit sa
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h&m kasi I I Don't buy from that di ba
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ah are they kasi ang abercrombie and
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fitch parang mga for young in hip lang
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iyon Gan ba ang h&m in such a way na
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hindi sila pumapayag na magpapasok ng
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taong may disability i don't think that
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is correct I think ah someone needs to
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pay dito if if a criminal complaint is
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Uh possible sana ay ah matuloy to ito
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ah maganda Ong sinabi and we will end
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here perhaps you a to take
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accountability the trauma you inflicted
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on those parents and their kids correct
10:17.3
correct your policy isn't only the
10:19.6
factor in the case humanity is an issue
10:21.8
very good ' ba So doon tayo mag-end for
10:24.5
today's video mga ka- mga kaibigan for
10:27.2
discussion dito Pupunta lang po kayo sa
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NCO David community page yun lang naman
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yung sa akin for today gege mga lods
